Support · Send & receive
Sent to the wrong address or network
Coinductor cannot reverse a confirmed blockchain transfer.
Act on the facts. Keep the reference.
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01
Verify what was sent
Check the transaction ID, destination, asset and network before assuming the issue is a display problem.
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02
Contact the recipient service
If the destination belongs to a service, use its official support channel. Any recovery depends on that service and the circumstances; it is not guaranteed.
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03
Protect your wallet
Never provide your recovery phrase or send an additional payment to someone promising a guaranteed reversal.