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Support · Send & receive

Sent to the wrong address or network

Coinductor cannot reverse a confirmed blockchain transfer.

Act on the facts. Keep the reference.

  1. 01

    Verify what was sent

    Check the transaction ID, destination, asset and network before assuming the issue is a display problem.

  2. 02

    Contact the recipient service

    If the destination belongs to a service, use its official support channel. Any recovery depends on that service and the circumstances; it is not guaranteed.

  3. 03

    Protect your wallet

    Never provide your recovery phrase or send an additional payment to someone promising a guaranteed reversal.

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Expanded Coinductor app screen

Example app screen. Details may vary by app version, device and region.