Lost your device or need to restore access?

Restoring wallet access requires the correct recovery information. Support cannot recreate a lost recovery phrase.

Your recovery phrase matters.

01

Use a trusted device

Install Coinductor from an official store listing. Secure access to the replacement device.
02

Import privately

Enter the recovery phrase only within the genuine app’s import flow. Never send it to support or enter it into a website.
03

Verify the wallet

Check the restored address against your records. If you believe the old device or recovery phrase is compromised, follow the compromised-wallet guidance.