DApp Pass missing, expired or unavailable

An external pass must be eligible and have available allowance for the intended transaction.

Check the provider’s allowance.

01

Check the intended wallet

Open the correct wallet and review the detected pass status and available allowance.
02

Review the provider terms

Check validity, allowance and supported use with the provider. Do not assume all passes work with every transaction.
03

Choose an available alternative

Use Smart Send if sufficient TRX is available, or OTO Pass for an eligible transfer. Ask the pass provider about purchase, renewal or allowance disputes.