App closed during a transfer

Reopening the app does not tell you whether the previous transfer was submitted.

Check first. Continue carefully.

01

Reopen the same wallet

Use the wallet from which you started the transfer and check its activity and notifications.
02

Find the existing transaction

If a transaction ID is available, check its network status. Also check the store purchase record if you used OTO Pass.
03

Avoid a duplicate

Do not create another payment while the first outcome is uncertain. Follow an explicit recovery instruction in the app, or contact support with the available references.