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Transfer failed or was not submitted

A failure before submission can differ from a transaction that was submitted and failed on-chain.

Understand the result before retrying.

  1. 01

    Read the error

    Keep the exact message and check whether Coinductor shows a transaction ID.

  2. 02

    Check balances and status

    Review the recipient, asset, network and available balance. If a transaction ID exists, check its on-chain result.

  3. 03

    Check the pass before another purchase

    Do not assume the pass was consumed, restored or refunded. Follow the current app status and contact support if the available action is unclear.

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Expanded Coinductor app screen

Example app screen. Details may vary by app version, device and region.