Delete Your Coinductor Account and Data

Last updated: 29 October 2026

This page explains how to delete your Coinductor account and data from Coinductor Crypto Wallet, the app published by Techwhirl Information Technology Co. L.L.C on the App Store and Google Play. You can delete your account in the app or by email, and you can remove data from your phone only. Your funds are not affected: they stay on the TRON blockchain under your recovery phrase.

1. Delete your account in the app

Account deletion in the app is available in Coinductor for iPhone. In the Android app, request deletion by email as described in Section 2.

1. Back up every wallet you need first. Keep the recovery phrase or private key of each wallet: after deletion, wallet access is removed from your phone.

2. In the app, open Settings and tap Delete Account. The "Account deletion" page opens.

3. Tick "I understand this is permanent and have saved any wallet backups I need.", then tap Delete account.

4. Read the confirmation, tap Delete account and confirm with the password or biometrics of your account wallet, the first wallet in the app.

5. When the app shows "Account deleted", your account has been deleted and your Coinductor Plus card subscription has been cancelled. Wallet access is then removed from your phone.

If the app cannot confirm the result, it keeps your wallet keys on your phone and shows "Resolve account deletion". Tap Retry deletion. If that does not resolve it, contact office@techwhirl.io.

2. Request deletion by email

1. Email office@techwhirl.io with the subject "Delete my Coinductor data".

2. Include the public wallet address or addresses you use in Coinductor, and say whether you want your whole account deleted or only certain records.

3. We may ask for proportionate proof that the wallet is yours before we remove or disclose anything. Never send your recovery phrase, private key, wallet password or card details. We will never ask for them.

4. We confirm by email when the deletion is complete, and tell you about any record we must keep and why.

You do not need to give us your name or an identity document to make a request.

3. What happens when your account is deleted

Your Coinductor Plus card subscription is cancelled immediately. No refund is issued for the current period.

Projects you own are deleted, with their requests, payment history, project wallets and team. Your team loses access to them.

You are removed from other people's projects.

Unused OTO Pass credits and active DApp Pass access associated with your account are lost.

Subscriptions bought through Apple or Google are managed by the store. Manage or cancel them in your Apple or Google account.

Deletion cannot be undone. If you use the same wallet in Coinductor again later, a new, empty account is created.

4. Remove data from your phone only

Remove a wallet: In the app, remove the wallet from your wallet list. This removes it from the app and its link on our servers. Before you remove it, make sure you have your recovery phrase, or you will lose access to the funds.

Remove local wallet data (iPhone): In the app, open Settings, tap Delete Account and use "Remove data from this device only". This removes wallet access from your phone. It does not delete your account on our servers or cancel subscriptions. Save your recovery phrases or private keys first.

Delete account (Android): In the app settings, Delete account clears the account information and settings stored on your phone. It does not delete your account on our servers.

Uninstall the app: Uninstalling removes the app's data. Some data in your phone's protected storage can remain; your device settings can erase it completely.

Removing data from your phone does not delete your account on our servers. To delete it, use Section 1 or Section 2.

5. What we delete

Your server account and the public wallet addresses linked to it, with the names you gave your wallets.

Your address book contacts and the payment records Coinductor keeps for your account.

Push notification tokens for your devices.

Projects you own, with their requests, payment history, project wallets and team, and your membership in other people's projects.

Your OTO Pass and DApp Pass records and your Coinductor Plus subscription records.

6. What we keep, and for how long

Deletion record: A record that an account deletion took place, with its date. It contains no wallet address or other personal data.

Other people's projects: Where you took part in someone else's project, the record of the actions you took stays in that project's payment history, with the name and role the project owner gave you, so the owner's records remain complete. It is no longer linked to your account.

Server and security logs: Server logs are kept for a limited period and overwritten automatically. Security logs are kept only as long as their purpose requires.

Notification-delivery records: We store exported notification-delivery records separately in our Google Cloud project in the EU. These records currently have no automatic table or partition expiry. The account-deletion process does not delete these records. They are separate from server request logs and the seven-day project archive. Contact office@techwhirl.io about records linked to you.

The blockchain: Transactions on the TRON network are public and permanent. Nobody, including us, can delete them.

Payment providers: Stripe, Apple and Google keep their own records of your purchases, including invoices, under their own policies.

7. Contact

Techwhirl Information Technology Co. L.L.C, Office No. 43-44, Owned by Dubai Municipality, Bur Dubai, Al Fahidi, Dubai, United Arab Emirates. Email: office@techwhirl.io. For more about how we handle data, see our Privacy Policy.